Cortica

Position Overview

• Assist with check in of in person and telehealth patients.
• Serve as the primary assistant to the physicians and nurse practitioners at the practice, including chart preparation and between visit support.

• Provide neuromodulation education and support to patients in accordance with Cortica’s standardized operating procedures (including Cranial Electric Stimulation, Endeavor, and at some Cortica locations, Transcranial Magnetic Stimulation)
• Order and track labs, genetic tests, and imaging.
• Intuit and anticipate needs of medical staff.
• Perform a wide variety of clerical procedures that requires independent judgment, ingenuity and initiative.
• Know how to navigate a complex medical environment.
• Understands the lines of communication, handles communications properly, and is dependable and collaborative.
• Act as a liaison between the patient, and billing department, and to enhance account receivables, resolve outstanding issues and/or patient concerns.
• Work with staff and understands appropriate scheduling process, willing to learn procedures/patient preps.
• Assist Clinical office staff with scheduling issues in a timely manner.
• Call in prescriptions, and process prescription denials.
• Create new patient records, upload documents, and maintain accuracy in EMR with physical records.
• Coordinate EEG referrals.
• Prepare items for presentations as needed by the medical team.
• Help with special projects and last-minute urgent assignments from leadership.
• Complete forms for patients, email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.).
• Coordinate medical scheduling, SDRC scheduling, and maintain appropriate spreadsheets.
• Apply company policies and procedures and coordinate administrative matters with colleagues in all offices in a diligent and professional manner.
• Proceed with any other administrative duties that may be required by Dept. Heads or your Supervisor.

• You have a high cognition for problem solving with a strong sense of preparation and maintaining constant state of readiness.
• You possess 2-years Medical Assistant experience in a patient-facing pediatrics or family Practice setting.

• Compensation Range: $22.12 to $27.64 per hour
• Continuing Education Stipend: $2,000 annually
• PTO: Up to 22 days in your first year, increasing to 26 days after 12 months
• 401(k) Match
• Health Coverage: Medical, dental, vision, life, disability insurance,
• Pet Insurance
• Paid Parental Leave